Microsoft Surface Pro - Complete For Business Total 4Yr Wty Upgrade + Adp (2 Claims)

$499.00
$451.00
SKU HN9-00002

Microsoft Protection Plans go beyond your Surface warranty

Maximise your Surface investments by protecting your devices with extended coverage and services that help you with every stage of support you might need for your Surface devices, from deployment to replacement.


Protect

  • Mechanical breakdown – Cover your devices against unintentional mechanical failure.2
  • Accidental Damage – Cover your device against damage caused by accidents, including cracked screens, spills and power surges.

Secure

  • Drive Retention – Retain the SSD from your device during a service event, empowering you with more control over your security. You will receive an exchange device which includes a new SSD, and there will be no fee when you return the damaged device without its original SSD.

Respond

  • Advanced Exchange – A replacement device will be shipped to your premises before you return the defective device.
  • Next Business Day Replacement – A replacement device will be delivered to your company by the next business day.

An assortment of Surface devices on a table during a meeting

 

Microsoft Service Plans features and coverage
Microsoft Extended Hardware Service Microsoft Extended Hardware Service Plus Microsoft Extended Hardware Service Plus with Onsite Microsoft Complete for Business Microsoft Complete for Business Plus
Sold Separately Sold Separately Sold Separately Sold Separately Sold Separately
Duration: Up to 3 or 4 years Duration: Up to 3 or 4 years Duration: Up to 3 or 4 years Duration: Up to 2, 3, or 4 years Duration: Up to 2, 3, or 4 years
Available within 45 days of Surface device purchase Available within 45 days of Surface device purchase Available within 45 days of Surface device purchase Available within 45 days of Surface device purchase Available within 45 days of Surface device purchase
Prepaid return shipment Prepaid return shipment Prepaid return shipment Prepaid return shipment Prepaid return shipment
Includes:
  • Mechanical breakdown2
  • Advanced Exchange3
  • Software and hardware telephone support7 for the duration of your plan
Includes:
  • Mechanical breakdown2
  • Advanced Exchange3
  • Software and hardware telephone support7 for the duration of your plan
  • Next Business Day Replacement4
  • Drive (SSD) Retention6
Includes:
  • Mechanical breakdown2
  • Advanced Exchange3
  • Software and hardware telephone support7 for the duration of your plan
  • Next Business Day Replacement4
  • Drive (SSD) Retention6
Includes:
  • Mechanical breakdown2
  • Advanced Exchange3
  • Software and hardware telephone support7 for the duration of your plan
  • Accidental damage2, 8
Includes:
  • Mechanical breakdown2
  • Advanced Exchange3
  • Software and hardware telephone support7 for the duration of your plan
  • Accidental damage2, 8
  • Next Business Day Replacement4
  • Drive (SSD) Retention6

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